SRS ProCard Support
Contact SRS ProCard Support
Call 1-800-555-0100 (synthetic) — Mon–Fri 7am–7pm CT. For lost or stolen cards outside hours, call the same number and follow the lost/stolen prompt.
Frequently asked questions
Why was my card declined?
The most common reasons are available credit, a frozen card, or a card that has not been activated. Sign in to see the exact reason for a recent decline.
How do I report a lost or stolen card?
Sign in and choose "Report lost or stolen" on the card, or call support. The card will be blocked and a replacement sent.